000 | 00423nam a22001577a 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20120801001929.0 | ||
008 | 110909t xxu||||| |||| 00| 0 eng d | ||
020 | _a0751749516 | ||
040 |
_aMUBS _bEnglish _cMUBS _dMUBS |
||
100 |
_aCIM _93459 |
||
245 | _aUnderstanding Customers: CIM Practice & Revision Kit. | ||
260 |
_aLondon _bBPP Publishing Limited _c1998 |
||
300 | _axviii, 181pg, | ||
942 |
_2ddc _cBK |
||
999 |
_c3896 _d3896 |