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Service management: operations, strategy, information technology by Series: The MacGraw/Irwin series
Edition: 6th.ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston The Macgraw-Hill Companies,Inc. 2008
Availability: Items available for loan: Mubs Main Library (1)Call number: 658.812 FIT.
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2.
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The management and marketing of services by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Boston : Butterworth Heinemann, 1999
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Availability: Items available for loan: FGSR Library (1)Call number: 658.8 MUD. Mubs Main Library (1)Call number: 658.8 MUD.
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