TY  - BOOK
AU  - Murdick, Robert G
AU  - Barry Render
AU  - Roberta S. Russell
TI  - Service operations management
SN  - 0205122507
PY  - 1990///
CY  - Engelwood Cliffs, NJ
PB  - Prentice Hall, Inc.
KW  - Service industries - United States - Management
KW  - Industrial management - United States
ER  -