TY  - BOOK
AU  - Shuter,Robert
TI  - Understanding misunderstandings: exploring interpersonal communication 
SN  - 0060461322
AV  - BF637.C45 S54
U1  - 301.1 
PY  - 1979///
CY  - New York
PB  - Harper & Row
KW  - Interpersonal communication
N1  - Includes index; Bibliography: p. 189-190
ER  -