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Customer service quality and performance: A case study of the hotel industry in Uganda

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Material type: Text

TextPublication details: MUBS, KAMPALA MUBS 2010Description: viii; 111p. ill 30cmDDC classification:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Reference	Mubs Main Library	STOCK TAKING 2025	658.812KAB (Browse shelf(Opens below))	Available	MUBS/D509
Reference	Mubs Main Library	STOCK TAKING 2025	658.812KAB (Browse shelf(Opens below))	Available	MUBS/D223
Reference	Mubs Main Library	STOCK TAKING 2025	658.812KAB (Browse shelf(Opens below))	Available	MUBS/D099

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available		Next
Previous	658.812BUG Enhancing customer service in Barclays Bank Uganda LTD	658.812BUG Enhancing customer service in Barclays Bank Uganda LTD	658.812KAB Customer service quality and performance: A case study of the hotel industry in Uganda	658.812KAB Customer service quality and performance: A case study of the hotel industry in Uganda	658.812KAB Customer service quality and performance: A case study of the hotel industry in Uganda	658.812KIW Improving customer service quality in the Bank of Baroda(UGANDA) LTD through employee empowerment	658.812MOH Customer RElationship Management A Step by Step Approach	Next

Includes bibliography and appendix

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